The Kit Co. FAQs

When it comes to your new build you can have lots of questions. And we get it! Whether it’s about Timber Frames or the company you go for, you want to know you’ve made the right choice.

To help you we have created some frequently asked questions about us. We want our clients to know all about us before they say yes. So you can have peace of mind that you chose the right company for your new build.

If you can’t find the answer your looking for then get in touch and we will be happy to help!

 

What makes The Kit Co. different to competitors?

At The Kit Co. we believe it’s our ability to truly listen to our clients’ needs that sets us apart. We don’t want of you to think of us some company. But rather people who are helping you create your dream home. That’s why when you come to us… it’s all about the experience you get. We want you to look back and remember your build with pride and joy.

Not only that but we have a proven experience and reputation for supplying our clients with cost effective timber frame solutions – without sacrificing quality.

Your project is not just a house, but a home. A place where you will create lifelong memories, designed to help your everyday needs. That’s why our team ensures your initial concept is maintained and, where possible, enhanced.

Where are you based?

Both, our office and workshop, are conveniently based in Musselburgh, on the outskirts of the Edinburgh. Please, check the Contact Us page to find our full address.

Where can I meet you?

Face to face meetings are always best. That way you get to meet us in the flesh and us you! We know that you’ll get a better understanding of who we are when you meet with us. And see how passionate we are about creating a #KitCulture.

But, we understand that sometimes face to face isn’t always possible. So whether its email, skype or over the phone. Whatever is easiest for you! We are always happy to have a chat about Timber Frames.

When are you open?

Our usual working hours are Monday to Thursday 0830 to 1730, and Friday 0830 to 1630. However, we understand that you have work too. That’s why we offer our clients pre-arranged weekend visits to discuss your project. So, if you are worried about finding time to meet us, we can work around you and your timetable.

Where do you cover?

We cover most parts of Scotland, and North of England. If you are unsure if we cover your area, please us as a call on 0131 665 1035 and we will be happy to advise you.

What are your guarantees?

For information about what Guarantees we offer head over to Our Guarantees page – here.

What warranty do you provide?

All our timber frames come with a x year warranty.

For information about what Guarantees we offer head over to Our Guarantees page – here.

What do you get from The Kit Co.?

At The Kit Co. we manufacture timber frame kits for homes and commercial buildings. We understand that your space has to be designed around you and your needs. That’s why we aim to provide you with a timber frame solutions to meet your unique needs.

Are your manufacturing methods sustainable?

Yes!!! Timber frame construction is a sustainable method itself.  So, you know when choosing a timber kit it is the most eco-friendly build out there. As a company we aim to help our partners and clients to reduce and offset the carbon footprints of their projects as well as our own. So, we ensure that all our wood comes from renewable and sustainable sources.

Want to know more? Head over here to check out How Timber Kits are environmentally friendly!

What do you supply?

We offer high quality, timber frame solutions to suit your needs. Including:

  • Self Builds
  • Timber Frame Extensions
  • Flatted Developments
  • Agricultural Buildings
  • Classrooms
  • Sports Pavilions
  • Ancillary Builds for Schools and Colleges
  • And Commercial Buildings

We also offer a project management service and have an abundance of links to trusted suppliers, to make your construction journey easier.

Do you do the Full build or just the structure?

Both! So, whether you are looking for someone to manage your full build. Or, looking for someone to supply and erect your timber kit. The Kit Co. could help you build your dream home.

Do you do commercial projects?

Yes! We’ve worked with a range of clients on a scale of commercial projects. At The Kit Company, we acknowledge the importance of having the right partner. And we pride ourselves in delivering bespoke timber frame solutions of the highest standard. If you wish to discuss your project further, please contact us.

How quickly can I receive a quote?

Depending on the size of your timber frame project, we aim to have a quote with you in 2 weeks. This gives us time to meet with you and discuss your project in more depth. Then create an estimate tailored to your new home.

Do you do planning and building regulation drawings?

Usually the architect you have been working with to develop your design will be able to do these for you. At the moment this isn’t something we would do, but we are more than happy to advise you on some people we know who might help.

What technical detail and assistance do you provide?

When it comes to timber frame technical details, we can provide you with whatever information it is you require. Not quite sure if a specific detail is going to work? No need to worry. Our team of experts can help you firm up any details, and offer helpful solutions to make your life easier.

Do you charge for your structural drawing process?

Well, it depends… If you are looking for this as a standalone service then yes we would charge for it on an hourly basis. But if you choose to use us to manufacture your timber kit, the structural drawings will be free of charge.

I have drawings from an architect. Can you manufacture my home from them?

Of course we can! In fact this is probably the easiest way to do it. By this point you will have already signed off on the main design points. So coming to us will be a breeze.

 

We can advise you on the estimate for the structural design, bespoke manufacture and delivery to the site of your new home.

 

We even work with your architect to make sure your dream and their design doesn’t get strayed from.

Do you have any pre-prepared designs?

At the moment, no. However this is something we are going to be developing very shortly. Stay tuned for more details.

Self-build FAQs

Are you looking for more information on self-build? Check out our FAQs to see if they have the information you need.

Timber Frame FAQs

Are you looking for information on timber frames? Then head over to our dedicated timber frame FAQs.